Frequently Asked Questions

Answers to common questions about renting, listing, and managing properties on HausLink.

How do I find a property on HausLink?+

Browse verified listings on the Properties page, filter by district, price, or property type, and apply directly online once you create an account.

How does the application process work?+

Once you find a property you like, submit an application with your details and supporting documents. The landlord reviews it and you will be notified by email and WhatsApp once a decision is made.

What payment methods are supported?+

HausLink supports MTN Mobile Money, Airtel Money, and card payments via Stripe, alongside manual bank transfer as a fallback option.

How long does landlord verification take?+

Our team typically reviews identity documents and KYC submissions within 24-48 hours.

Is there a fee to list a property?+

Landlords pay a one-time registration fee to activate their account. Featured listing placements are available for an additional fee.

How do I contact support?+

Reach us via the Contact page, WhatsApp, or email at afriprimeholdings@gmail.com — our team responds within 24 hours.